Dear Lee Chang :
BBB is in receipt of your dispute filed against US Paragliding on 8/24/2016. The information has been reviewed and the details of your dispute appear to fall within BBB's Complaint Acceptance Guidelines.
Your correspondence has been sent to the business and BBB has requested that they respond to the issues outlined in your dispute. When a response is received from the business, this information will be forwarded to you. In the meantime, if your dispute is resolved outside of BBB's dispute resolution process, let us know. Please remember that copies of your future correspondence will be sent to the company as well.
The text of your dispute may be publicly posted on BBB's website (BBB reserves the right to not post in accordance with BBB policy). Please do not include any personally identifiable information when contacting us regarding this dispute. By submitting your dispute, you are representing that it is a truthful account of your experience with the business. BBB may edit your dispute to protect privacy rights and to remove inappropriate language.
Thank you,
John Rangel
Dispute Resolution Coordinator