An institution may retain the lesser of 10% of the total fees due under the contract or $400 for international students who are denied Study Permit authorization from Citizenship and Immigration Canada. (Not including non-refundable registration fee). b) Student denied a study permit must provide the institution with a copy of the denial letter prior to the program start dates as set out in the institution’s most recently issued Letter of Acceptance. c) Should a student fail to so advise the institution, or choose to withdraw for other reasons, the refund policy set out in section 3 above will apply. d) Refunds owing to students must be paid within 30 calendar days of the institutions receiving a copy of the Study Permit denial letter.