Moreover, I contacted DHL Express and TNT_IT asking the carrier to verify the details of the delivery.
We will receive a response from the carrier within 3 business days and contact you with further updates. If necessary, we will find a suitable solution together.
In the meantime, I would suggest checking whether a neighbour, doorman or relative may have received your shipment. In the event that you're unable to find your parcel, and you don't hear back from us, please contact us by responding to this e-mail or clicking on the following link: