I never received your first email which is why I haven't replied. For future emails please email customerservice@oldwilliamsburgh.com .
I'm not sure how to answer your questions below but I will forward this to my manager in hopes that he can better help you.
Once he gets back to me with this information I will let you know.
Shrage: Is this something we can provide to Allie (please see the email below)?
This is for a shipment going to Hong Kong and the customer is supposed to be responsible for the pick up of the goods and shipping it overseas.